The most common and FREQUENTLY ASKED QUESTIONS people ask us

You don’t see the answer to your question? call or email us!

How long does it take to complete my order?

* 2-4 business days from your approval of your proof for the following products
Business Cards, Brochures, Postcards, Banners, Coroplast Signs, Foamboard Signs, Flyers, Banner Stands, Tent Cards, Envelopes, Labels, Door Hangers.
* 5-7 business days from your approval of your proof for the following products
Feather Flags, Window Decals, Perfect Bound Books, Calendars, Saddlestitch Books, Bridge Banners, Floor decals, Letterhead Car Magnets, Sandwich Boards, Table Covers, Dry Erase Boards, Presentation Folders, Flags, Race Bibs, Bike Plates.

What kind of file should I send?

The best file to print from is a high-resolution PDF, exported with ⅛” bleed, outlined fonts, built to scale and created in CMYK. We do accept native files created in Adobe Illustrator or InDesign but when sending these files remember to include the fonts and images.

Do you do Graphic Design?

Yes, we can create your project from scratch. We will consult with you and bring your ideas to print!

Can I order any quantity?

Yes, you can order as low as one to infinite. the more you order, the less expensive the cost per unit will be.

How do I send files?

We prefer files send to us via email, please contact us for this address. You may also send through WeTransfer.

Can you ship my order?

Yes! Almost everything we make here at Color Right Now can be shipped anywhere in Canada and the USA. Shipping charges are calculated by package size, weight, delivery method, shipping time and destination and will be added to your orders cost. Due to every order is a custom order, shipping fees can only be calculated at the time of shipping. Every order shipped receives a tracking number so You can track your shipment.

What is a Margin?

A Margin is a blank space between the main content and the top, bottom, and edges of the page. During the printing process adding a margin keeps important elements from being cutoff during trimming or looking uneven.

What are bleeds?

Bleed is the section of artwork that goes beyond where the paper is cut as apposed to having a non-printed edge, most commonly a white edge. When the paper goes through a printing press, and then through a guillotine, each piece of paper is different at a microscopic level

The Basics of Trim, Margins, and Bleed for Print

Setting the correct trim, margins, and bleed for your printed material is essential for ending up with a crisp, clean product. If you get the trim wrong, the image you designed isn’t going to fit properly on the page, or could end up looking grainy and blurry if the proportions were correct but the magnitude wasn’t. A margin error can result in a botched product that has important information cut off on the top sides of the paper. And, neglecting bleed for images that have color running up to the edge will most likely result in frustrating white lines around the entire material.
Trim, Margins, and Bleed for Print

At what resolution should I save my photos and graphics?

Resolution should be set to 300 dpi.
Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixilated and blocky when printed.

Also note that you should save all photos in CMYK mode, not RGB mode when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.

What is the difference between the RGB and CMYK color space and why does it matter?

RGB refers to the primary colors of light, Red, Green and Blue, that are used in monitors, television screens, digital cameras and scanners. CMYK refers to the primary colors of pigment: Cyan, Magenta, Yellow, and Black. These are the inks used on the press in “4-color process printing”, commonly referred to as “full color printing”.

The combination of RGB light creates white, while the combination of CMYK inks creates black. Therefore, it is physically impossible for the printing press to exactly reproduce colors as we see them on our monitors.

Many programs have the capability to convert the layout/images from the RGB color space to the CMYK color space. We request that you convert your colors from RGB to CMYK if your tools allow you to. By doing it yourself, you have maximum control over the results. You may notice a shift in color when converting from RGB to CMYK. If you do not like the appearance in CMYK, we recommend that you make adjustments while working in CMYK (usually lightening). Generally, you should specify CMYK color builds that look a little lighter than you want, since the dots of ink “fatten up” on press, giving you more pigment on paper than you see on your monitor. Be especially careful to keep backgrounds light if there is black or dark colored text over it, so that the text remains readable. If there are any questions or concerns on how to manage your rgb and cmyk images and/or artwork, please call us at 403-263-7575

Why do the printed colors look different from the colors on my screen?

In short, printers and monitors produce colors in different ways.

Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model. Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model.

When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses what it thinks is the closest color that will match. Programs like Adobe Photoshop will allow you to choose which color will be replaced. Others may not.

What is the difference between varnish, aqueous coating and UV coating?

Varnish Coating
Varnish coatings are available in gloss, satin or dull finishes, with or without tints. Varnishes offer a relatively low degree of protection compared to other coatings and laminates, but they are used widely, thanks to their low cost, flexibility and ease of application. Varnishes are applied just like an ink, using one of the units on the press. Varnish can either be flooded across the entire sheet or spot applied precisely where desired, to add extra gloss to photos, for example, or to protect black backgrounds.
In addition to providing relatively little protection, varnishes have other drawbacks too. One problem is that over time, they tend to yellow. Yellowing is not a big concern when the varnish is used over process colors, but it is noticeable when the varnish is applied over unprinted paper, especially today’s high-brightness blue-white papers.
Varnishes also require the use of printers’ offset spray powder to keep the printed sheets from sticking together before the varnish is completely cured. The powder that is left behind can affect the look and feel of the finished piece, an especially important concern in fashion catalogs and other publications where appearance is everything.

Aqueous Coating
Low cost water based aqueous coatings are among the most commonly used coatings available today and provide good protection from fingerprints and other blemishes. Like varnishes, aqueous coatings are applied in-line on press, but they are shinier and smoother than varnish, have higher abrasion and rub resistance, are less likely to yellow and are more environmentally friendly. Aqueous coatings dry faster than varnishes too, which means faster turnaround times on press.
Available in gloss or dull finishes, water based coatings offer other advantages as well. Because they seal the ink from exposure to the air they can help prevent metallic inks from tarnishing. Specially formulated aqueous coatings can be written on with a number two pencil, or overprinted using a laser jet printer, a key consideration in mass mail projects.

UV Coating
Extremely high gloss UV, or ultraviolet, coatings offer more protection than either varnish or aqueous coatings. UV coatings are applied as a liquid, using a roller, screen or blanket, and then exposed to ultraviolet light to polymerize and harden the coating, with zero emissions. The coatings can either be applied across the entire page or, while lacking the precision of a varnish, on a spot basis. The coatings are available in a high gloss as well as matte, satin and a wide variety of specialty finishes, including glitter and tints, and even different scents.

How Competitive is your pricing?

Color Right Now keeps up with the latest trends in printing which makes our prices competitive in Calgary. Cheap printing Calgary we are not because cheap printing is not great printing and great printing is not cheap. Come see us if you want great printing at a fair market competitive price!

Do you have self serve copiers?

We are a commercial Calgary printer catering to medium to large volume printing therefor we do not have self serve copiers. Staples is just around the corner from us which is an easy option for copy center Calgary customers looking for self serve Calgary photocopy services. Examples such as resumes, bills, passports and other personal documents.

Do you print wedding invites?

Since we a are a commercial print manufacturer, we do not print wedding invites or any other personal printing. Sure Print Calgary and Cochrane locations will be happy to assist your with wedding invites.

What types of binding do you do?

Color Right Now provides a variety of finishing services to help make your documents look as professional and presentable as possible! We provide White Plastic Coil, Black Plastic Coil, Silver Plastic Coil, Black Wire-O, White Wire-O, Silver Wire-O, Staples, Staple in top left corner, Dual side staples, Dual top staples, Saddle-stitch booklet stapling, White Cerlox, Black Cerlox, and Perfect Binding. Add a polished look to your document that has binding such as cerlox, coil or wire-o with front and back covers. We offer clear/gloss, frosted, black or White cardstock covers.

What is perfect binding?

Perfect binding is a process, commonly used by printers and bookmakers, where an adhesive is applied to the spine of the cover then the pages are added and are bound together with the adhesive then the cover is wrapped around them. Once the glue has dried, three of the sides are trimmed to create the finished publication to create a clean, crisp and professional printed product.


If you don’t see the answer to your question, call us at 403-263-7575 or send us a message in the message box below!